Shipping Policy
At Kyroos Shop, we strive to deliver your order quickly and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated delivery time is 7–10 business days after shipment.
Please note that delivery times are estimates and may occasionally be affected by customs clearance, weather conditions, or carrier delays.
Tracking Information
All orders include tracking.
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become active.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team. We will work with the carrier to investigate and resolve the issue.
Customs Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Company Information
ASHFORD LANE LIMITED
Registration Number: 80483313
UNIT 903A, 9/F., CAMERON COMM CENTRE
458-468 HENNESSY ROAD
CAUSEWAY BAY
HONG KONG